General documents for personal clients
General agreement (effective from 30.09.2026)
Operational regulations (effective from 15.05.2026)
Questionnaire on relations with the aggressor country
CRS self-assessment document form (in Ukrainian)
Procedure for processing and protecting personal data
Detailed information on account replenishment
Account top-up details
Rules for using a Visa payment card (in Ukrainian)
Holidays for the year 2026
Promo campaigns
Terms and conditions of the "Referral programme" promo campaign
Terms and conditions of the "Deposit loyalty programme" promo campaign
Terms and conditions of the "Personal promotion UAH 200 for activity" promo campaign
Terms and conditions of the "Personal promotion UAH 100 for activity" promo campaign
Terms and conditions of the "500 UAH for new clients opening a deposit account" promo campaign