General documents for personal clients

General agreement (effective from 01.05.2026)

Operational regulations (effective from 15.05.2026)

Questionnaire on relations with the aggressor country

CRS self-assessment document form (in Ukrainian)

Procedure for processing and protecting personal data

Detailed information on account replenishment

Account top-up details

Holidays for the year 2026

Terms and conditions of the "Referral programme" promo campaign

Terms and conditions of the "Deposit loyalty programme" promo campaign

Terms and conditions of the "Personal promotion UAH 200 for activity" promo campaign

Terms and conditions of the "Personal promotion UAH 100 for activity" promo campaign

Terms and conditions of the "500 UAH for new clients opening a deposit account" promo campaign