Currency fees

Requests to purchase foreign currency on the FEM for legal entities are accepted from 9:00 to 13:00.

Requests to sell or exchange foreign currency on the FEM are accepted from 9:00 to 15:00.

On the day of purchase, a statement in the Bank’s form showing balances on foreign currency accounts must be provided. More details on the operational procedure are available via the link.

Payment instructions must comply with the Operations schedule and be completed in English (Latin letters). Key requirements:

- Ensure the SWIFT code of the beneficiary’s bank has 11 characters. If your contract shows an 8-character SWIFT code, append XXX at the end;

- Check the list of countries using IBAN account numbers in Appendix 1 if necessary;

- Complete the payment purpose with full payment and supporting document details (type of payment, type of goods/services, contract/invoice number and date, etc.);

- For transfers in Chinese yuan (CNY) and payments to the UAE, include the purpose code (Appendices 2, 3);

- Select the fee type: OUR (all fees paid by sender), SHA (sender pays own bank, recipient pays other banks), or BEN (all fees paid by recipient). If using BEN or SHA, the payment amount must be at least the equivalent of 50 EUR to cover bank fees.

To ensure that the payment is received in full (without additional fees deducted by correspondent banks), we recommend using the service "Full Amount Transfer Guarantee in USD/PLN (OUR/OUR)".

To order this service, you need to:

• ensure that there are sufficient funds in your hryvnia account to cover the service fee in accordance with the Bank’s tariffs;

• select the appropriate fee type when creating the payment instruction.

Please note:

- All fields automatically populated in internet banking cannot be edited.

- Payment instructions in foreign currency are executed only if there are sufficient funds and no issues with supporting documents.

The maximum settlement periods for export and import transactions involving goods are 180 calendar days and apply to transactions carried out from 5 April 2022.

The maximum settlement periods for export transactions involving goods classified under the following UCGFEA (Ukrainian Classification of Goods for Foreign Economic Activity) codes: 1001, 1002, 1003, 1004, 1005, 1201, 1205, 1206 00, 1507, 1512, 1514, 2306, are 120 calendar days and apply to transactions carried out from 12 July 2024.

The maximum settlement periods for export transactions involving goods classified under the following UCGFEA codes: 8424, 8428, 8432, 8716, are 270 calendar days and apply to transactions carried out from 1 March 2026.