Open an account in the mobile app
Confirm your phone number
Share your documents via the Diia app
Complete the photo identification
Choose a service plan and fill out the form
Manage your account in the mobile app
Other ways to open an account
Fill out the form
Add your documents (passport, TIN, registration address)
Wait for a call from a bank manager
Schedule a visit to the branch
Sign the documents
Fill out the form
Add your documents (passport, TIN, registration address)
Wait for a call from a bank manager to arrange an online meeting
Complete video verification
Sign the documents with a QES and send them via internet banking
Useful materials
Diia is mandatory for remote account opening. If you don’t have the app, you can open an account by visiting a Bank branch.
Yes, you can open an account by visiting a branch. To prepare for your visit efficiently, we need to receive your application with documents in advance. Please submit your application via this link before your visit.
You can submit an application directly on the website via this link before visiting the branch. You can also use the mobile app to open an account instantly without filling out an application.
To open an account via the mobile app, you need to:
- Download the ProCredit Bank Ukraine app;
- Have the Diia app with an ID card or biometric passport;
- Have Diia.Signature.
More detailed information is available on the account opening page.
If an error occurs while opening an account in the app, we recommend trying again, checking that all necessary documents are available in Diia (biometric document, registration address), and ensuring proper lighting for photo identification. You can also contact the Bank customer support to find out the cause of the unsuccessful account opening.
It takes some time to set up your personal account — usually 30-40 minutes. Please try logging in again later.